سبع ممارسات بالتفصيل
Which practice MOST closely works with problem management to implement fixes?
اعرض الإجابة والشرح
الإجابة الصحيحة: D Change enablement
الحلول الدائمة تنفذ غالباً عبر تمكين التغيير.
سؤال ITIL 4 اليوم
. حل السؤال، وبعدها اقرأ ليه الإجابة صحيحة وليه الباقي غلط. فيه سؤال جديد بكرة.
أسئلة ITIL 4 في الأيام اللي فاتت
- Which statement about IT assets and CIs is CORRECT?
- Which type of event indicates normal operation and needs no action?
- Which is the ITIL definition of an event?
- Which principle says to eliminate a process or metric that does not add value?
- Which statement about value is CORRECT under 'focus on value'?
- Release schedules are MOST useful for:
- What is the purpose of the service desk practice?
- Which request type covers asking for an action like moving a desk phone?
- Which practice restores normal service operation as quickly as possible?
- A service offering can include which elements?
- Which is an example of a good SLA target?
- What is the purpose of the deployment management practice?
- Which practice handles all pre-defined, user-initiated service requests?
- Which practice involves improving products, services, and practices on an ongoing basis?